HOLIDAY BENEFIT AGREEMENT - TERMS & CONDITIONS
THE EMPLOYEE TERMS AND CONDITIONS
The Package Holiday Booking(s) will only be permitted after the approval of your benefit selection(s) by us.
1. BENEFIT DELIVERY TIME & ARRANGEMENTS
You will be contacted by phone, email and/or text by our Benefit Provider and notified if you are approved and regarding any booking arrangements and the process to book your Holiday Package(s).
If you have any queries, please either reply to this approval email or contact: support@1callbenefits.com
Please ensure that you provide an email address for an Account that is regularly monitored and a Phone Number used daily by you.
2. RECEIPT OF HOLIDAY PACKAGE(S) DOCUMENTATION
You must ensure, if this is required by any of our holiday Partner(s), that someone is available to acknowledge or sign for any arranged delivery/collection of items. If no-one is home to receive packages for any reason, then you may be required to collect the packages from a Collection Point or directly arrange for a redelivery.
3. CONFIRMATION OF RECEIPT / COLLECTION
At the time that your booked holiday package(s) may need to be delivered, you will be required to confirm receipt by signing the Supplier’s delivery / collection / confirmation notes or similar by eMail.
4. DELAYS IN DELIVERY OR COLLECTION
We will not be liable for any delay in delivering the holiday package(s) to you, or for failing to deliver the package(s) at all, if that delay or failure is due to any event or circumstance beyond our reasonable control.
This includes where we may no longer be able obtain the Holiday Package(s) you have selected.
If we are unable to obtain the Holiday Packages(s), we will let you know, and we or you may cancel this Benefit Agreement without any party having further liability to the other.
5. BEFORE YOU SIGN FOR DELIVERY / CONFIRMATION OF YOUR BOOKING
Confirm the details of the Holiday Package(s)
When your order arrives or is eMail confirmed; check that the details of holiday package(s) match your requirements and the documentation provided by the supplier / Tour Operator.
If they do not match, or any of the booking details are incorrect, please immediately email or contact: support@1callbenefits.com with any queries you may have.
If there are any missing Holiday Package(s) details
Please inform us immediately, detailing any errors or if you have rejected the Booking.
Please use the "Contact Us" tab on the website or email: support@1callbenefits.com
Keep All Your Items Safe
Keep your Package Holiday information details and all travel documents safe until all your holiday arrangements have been completed or just in case anything needs to be corrected.
You, and not us, are responsible for ensuring that the travel documents for all booked parties are current and valid for the destination that you have chosen to travel to.
6. HOLIDAY ARRANGEMENTS
Please read the Holiday travel and accommodation arrangements and your terms and conditions documents in full.
You are responsible for completing and returning any registration or bookings forms and doing anything else needed to arrange your holiday and accommodation.
If you are unsure about any holiday arrangements or if you believe the holiday details are incorrect, then you should promptly contact our Benefit Operator, so that if applicable, arrangements can be made to correct this information.
Should you fail to do this, and Holiday / Accommodation arrangements cannot later be altered, you and not us, will be liable for this and Salary Reductions will continue as per the pay period amount details shown on this signed document.
Note: As this is a non-cash benefit on which you make statutory savings. For this compliance reason, your Holiday Package cannot be refunded for cash.
7. INSURANCE COVER CLAIMS HANDLING
You must tell the Operator of any travel insurance claims you may wish to make. Before doing so, please check your insurance and ABTA certificates accordingly.
By signing the Benefit Agreement, you authorise us to pass to the insurers information about you including medical and employment details provided such information is used solely for the purpose of administering insurance affected in relation to this Benefit Agreement and handling any insurance claims. The insurers are authorised and regulated by the Financial Services Conduct Authority.
8. ADJUSTMENT TO YOUR PAY
SALARY SAVING
By entering into this Benefit Agreement, you agree to the Benefit Period, the Tour Operator Terms and these change of Employment Terms and Conditions as stated.
In return for us agreeing to obtain this Benefit for you, you hereby agree that your gross salary will change and will be reduced for the number of Benefit Periods and by an amount equal to the Monthly Salary Sacrifice shown.
This Benefit Agreement shall be taken to be a statement of the change to your employment particulars, as required by Section 4 of the Employment Rights Act 1996 and that your employment remuneration will include this Benefit acquired by us for you.
You will save on employee National Insurance (NI) and NHS pension scheme contributions (if you are a member).
The tax payable on your Benefit-in-Kind will be collected in the tax year in which the product is provided to you and spread over the remaining months in that tax year (the tax year runs from April until the following March). Therefore, if your booking is confirmed in May, your Benefit-in-Kind tax will be spread over ten months (June-March) however if your order is approved in December, it will be spread over three months (January to March).
9. UNPAID LEAVE / SUSPENSION
If you take any unpaid leave, such as Maternity / Paternity or Long-Term Illness for any reason during the term of this Agreement, then the salary sacrifice reduction will continue to apply.
However, if for any month(s) your salary is reduced beyond a level at which the salary sacrifice cannot be sustained or you receive no salary as a consequence of such leave, your agreement will remain active for the number of months the salary sacrifice was unable to apply. However, your payments will be suspended for the period of such leave.
On your return, we will recommence the payments to cover the period of unpaid leave and extend the Benefit period accordingly.
If you take a career break, all outstanding salary sacrifice amounts will be deducted from your final salary.
If the amount owed exceeds your final salary, you will be invoiced for the remaining balance.
10. YOUR PENSION
By entering a Salary Sacrifice agreement, you agree to satisfy yourself of any effect that this may have on your pension benefits.
11. TERMINATION OF THIS AGREEMENT
THIS BENEFIT AGREEMENT IS TERMINATED IF:
(a) You leave your employer, for any reason whatsoever
(b) You take a career break, or
(c) This Agreement has run its full term
As a result:
You will be required to pay us an amount equal to the total of all Monthly Salary Sacrifice reductions yet to be made. Any monies owing for this Benefit will be deducted from your net final salary, or an invoice will be sent to you for the full amount that is outstanding.
12. YOUR GENERAL OBLIGATIONS
You agree that you will be bound by these terms and the terms and conditions of the Tour Operator, and that it is your responsibility and not ours, to ensure you have appropriate Travel Insurance cover for your Holiday Booking.
You agree that you alone are responsible for ensuring that you have up-to-date and appropriate travel documentation for all parties shown on your booking.
NOTHING IN THIS BENEFIT AGREEMENT SHALL AFFECT YOUR STATUTORY RIGHTS
PLEASE ENSURE THAT YOU READ THE FREQUENTLY ASKED QUESTIONS?